IT Service Desk and End-user computing services
We offer support services from basic IT helpdesk to enterprise service desk solutions. This includes complete ticket lifecycle management, proactive alerts monitoring, IT security, and identity and access management. We also offer next-generation innovation in converting disparate IT helpdesks into a consolidated and integrated enterprise desk with automation, by utilizing industry standard tools and our in-house platforms. Our services enable you to manage your end-user computing environment optimally through physical and remote desktop management support, which increases productivity and minimizes costs. We also provide services to transform your end-user computing landscape to a world-class environment. Our partners for this solution include Microsoft, Dell, and Intel.
Converged Network Services
We provide managed services for network management, unified communication, secure networks, optimize bandwidth for voice, data, video and wireless environments. Our solution monitors and manages services for all IS operations such as change, capacity, incident and process management. We also provide next-generation transformation services like technology convergence. Our alliance partners for this solution include Cisco, Siemens, Sonicwall and Fortinet.
Enterprise System Management
We provide professional and comprehensive solutions in line with industry standard frameworks, such as ITIL v3, to manage IT infrastructure. Our offerings include consulting, implementation, maintenance and support, and shared services.
Software, Web and Mobile app
We strive to make sure that your IT infrastructure is best complimented with the correct software. To make your hardware and network work to the maximum capacity we analyze and develop the exact software to run your business efficiently. Moreover on the other way round we develop custom built software and mobile apps and in turn build your IT infrastructure on the necessary platform. Whichever way you choose you will have a winner in your hands. We build websites for your business and integrate your ERP, CRM, DMS and SCM. Our platform technologies include VB.net, Java, Joomla, Word Press and Mambo. We also make sure that your mobile application runs on all the latest handsets and tablets.
Considering the demand for real-time purchase for all your online needs we have a dedicated e-commerce portal for purchase of domains, hosting, email solutions and certificates. Our dedicated customer care centeres are open round the clock and throughout the year for any assistance towards setting up your online needs in no time. We do offer the most comprehensive solutions for the Cloud, on Earth. We offer virtual workspace and machines on SAAS delivery model. Our alliance partners for this solution are Microsoft, IBMSmartCloud and Amazon.