At DoubleClick, we assure you of superior service delivery that is aligned to your business metrics through our Integrated Service Delivery Model. We also allow you the flexibility to meet changing business demands, enable
you to leverage ADM and IS synergies, and ensure an ITIL-based service delivery. We differentiate the engagement with our:
IT infrastructure engagement model
The IT infrastructure engagement model is a service to design, build, and run enterprise IT infrastructure. It uses a transparent governance model, based on applications-driven infrastructure transformation for predictable cost savings. Our model brings in flexibility, by ‘unbundling’ the contract and provides transparency. For government bodies, we ensure that you are compliant with the latest CDAC and NIC standards.
Our analytics-led transformation helps systematize the entire process of data collection and analyze the ‘as-is’ state so as to derive a cloud strategy and migration path. This framework assesses and transforms the IT Infrastructure by leveraging a complete e-Transform process and workbench automation.
Tools and automation framework
Using our application-driven tools and automation framework, we bring you continuous improvement, transparency, and consistency in delivery. Our tools and accelerators include CRM for service management, integrated customer website for downloads, inventory management technologies.
Innovation partners and Technology Centers of Excellence
Our infrastructure services portfolio is supported by a strong vendor-agonistic partner ecosystem. We leverage our partner expertise for telecommunications and hosting (Airtel, Tata Communications Limited and BSNL) and break-fix support activities across the nation. We have technological alliances with Microsoft, Intel, Cisco, Dell, HP and Symantec. Our esteemed partners create innovative joint solutions, providing you with best-of-breed solutions.